FAQs

Where are you based and where do your products ship from?

Where are your products made?

I need to change or cancel my order. What do I do?

I just placed my order. When will it ship?

Do you offer free shipping?

My order shipped. How long will it take to arrive?

My package is lost or my tracking is not updating. What do I do?

Do I have to pay duties, taxes or any additional charges at the door?

I received my order and there is a quality or service issue an item. What do I do?

I want to return one or more of my items. What do I do?

What is your refund policy?

Can I try the clothes on in person?

Something I want is out of stock. Do you restock items?

I am an influencer and want to work with you. What do I do?